Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before accessing or using the website located at pizzainn-new.click (the "Website") or any services offered by Pizza Inn ("Company," "we," "us," or "our"). By accessing our Website, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Acceptance of Terms

By accessing, browsing, or using the Website at pizzainn-new.click, or by placing an order for food products or related services through any channel operated by Pizza Inn, you enter into a legally binding contract with us and confirm that you:

• Are at least eighteen (18) years of age, or are accessing the Website under the supervision of a parent or legal guardian who agrees to these Terms on your behalf;
• Have the legal capacity to enter into binding contracts under applicable United States federal and state law;
• Have read, understood, and agree to be bound by these Terms and all applicable policies incorporated herein by reference, including our Privacy Policy;
• Will comply with all applicable local, state, and federal laws and regulations when using our Website and services.

If you do not agree to any provision of these Terms, you must immediately cease all use of this Website and our services. Your continued use of the Website following the posting of any modifications to these Terms constitutes acceptance of those changes.

These Terms constitute the entire agreement between you and Pizza Inn concerning your use of our Website and services, superseding any prior agreements, representations, or understandings, whether written or oral, relating to the same subject matter.

2. Description of Services

Pizza Inn is a food service business operating in the United States, providing customers with freshly prepared food and beverage products, including but not limited to pizzas, appetizers, desserts, beverages, and related food items. Our services include, but are not limited to:

2.1 Online Ordering

We offer customers the ability to browse our menu, customize food orders, and submit orders for delivery or pickup through our Website at pizzainn-new.click. Online ordering is subject to availability, operating hours, and delivery zone restrictions as detailed on our Website.

2.2 Delivery Services

We provide food delivery services to customers within designated delivery zones. Delivery availability, estimated delivery times, applicable delivery fees, and minimum order requirements are displayed at the time of order placement. Delivery times are estimates only and may vary based on demand, traffic conditions, weather, and other factors beyond our control.

2.3 Pickup Services

Customers may choose to place orders online and pick up their food at our physical locations during designated hours of operation. Pickup times provided are estimates and may be subject to change based on order volume and operational conditions.

2.4 Catering and Special Orders

Pizza Inn may offer catering services and special group orders for events and gatherings. Such services are subject to separate terms, availability, advance notice requirements, and pricing agreements, which shall be communicated to you at the time of inquiry.

2.5 Promotions and Loyalty Programs

From time to time, Pizza Inn may offer promotional discounts, loyalty rewards, or special offers. Such promotions are subject to their own terms and conditions, are non-transferable, and may be modified or discontinued at any time without prior notice.

We reserve the right to modify, suspend, or discontinue any aspect of our services, in whole or in part, at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact information, and payment details;
• Maintain the confidentiality of any account credentials, including usernames and passwords, and promptly notify us of any unauthorized use of your account;
• Use our Website and services solely for lawful purposes and in compliance with these Terms;
• Promptly notify Pizza Inn of any errors in orders, billing discrepancies, or issues with delivered food products;
• Be present or arrange for an authorized person to be present at the designated delivery address at the time of delivery;
• Comply with all applicable local, state, and federal laws and regulations, including those related to food safety, alcohol consumption (where applicable), and online transactions.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities when using our Website or services:

• Submitting false, fraudulent, or misleading information in connection with any order or account registration;
• Using our Website for any unlawful purpose, including but not limited to fraud, money laundering, or any activity that violates applicable federal, state, or local law;
• Attempting to gain unauthorized access to our systems, servers, databases, or other computer resources through hacking, password mining, or any other means;
• Interfering with or disrupting the integrity or performance of the Website, its servers, or related networks;
• Uploading, transmitting, or distributing any viruses, malware, spyware, or any other harmful, disruptive, or destructive code or software;
• Scraping, crawling, or using automated tools to extract data from our Website without our prior written consent;
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of our Website or services for commercial purposes without our express written authorization;
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
• Posting or transmitting any content that is defamatory, obscene, threatening, harassing, hateful, or otherwise objectionable;
• Using our Website or services in any manner that could damage, disable, overburden, or impair our servers or networks or those of any third party;
• Engaging in chargebacks or payment reversals in bad faith or through fraudulent misrepresentation;
• Circumventing, disabling, or otherwise interfering with security-related features of the Website.

We reserve the right to suspend or terminate your access to our Website and services immediately and without notice if we determine, in our sole discretion, that you have violated any of these prohibitions. We may also report such violations to appropriate law enforcement authorities.

4. Account Registration and Security

Certain features of our Website may require you to register for an account. When creating an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to refuse service, terminate accounts, or remove content in our sole discretion, including, without limitation, if we believe that user conduct violates applicable law or is harmful to our interests or the interests of other users.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

All orders placed through our Website are subject to acceptance by Pizza Inn. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspected fraudulent activity. If we cancel an order after payment has been processed, we will issue a full refund using the original payment method.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable sales tax as required by state and local law. Prices are subject to change without notice. Delivery fees, service charges, and any applicable surcharges will be clearly disclosed before you complete your order. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

5.3 Payment Methods

We accept payment through the methods indicated on our Website at the time of checkout, which may include major credit cards, debit cards, and other electronic payment options. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the total order amount to that payment method.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been confirmed and preparation has begun. However, if you receive an order that is incorrect, missing items, or of unacceptable quality, please contact us within a reasonable time of delivery or pickup at [email protected]. We will review your concern and, at our discretion, offer a replacement, credit, or refund as appropriate.

Orders may be cancelled only before preparation has commenced. Once an order has entered preparation, cancellation may not be possible, and charges may still apply.

5.5 Taxes

You are responsible for all applicable taxes associated with your purchases. We will collect and remit applicable sales taxes as required by the laws of the state and locality where services are rendered, in compliance with applicable United States federal and state tax regulations.

6. Intellectual Property Rights

All content, materials, and elements available on the Website at pizzainn-new.click, including but not limited to text, graphics, logos, images, icons, photographs, audio clips, digital downloads, data compilations, software, and the overall design and arrangement of such content (collectively, "Intellectual Property"), are the exclusive property of Pizza Inn or its licensors and are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property laws.

The Pizza Inn name, logo, and all related product and service names, designs, and slogans are trademarks or registered trademarks of Pizza Inn in the United States and other jurisdictions. You are not permitted to use these marks without our prior written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website solely for your personal, non-commercial use in connection with our food ordering services. This license does not include any right to:

• Resell or make any commercial use of our Website or its contents;
• Download or copy account information for the benefit of any third party;
• Use data mining, robots, or similar data gathering and extraction tools;
• Reproduce, republish, upload, post, transmit, or distribute our Intellectual Property without our express written consent.

Any unauthorized use of our Intellectual Property terminates the license granted herein and may constitute an infringement of our intellectual property rights, subjecting you to civil and criminal penalties under applicable United States law, including the Digital Millennium Copyright Act (DMCA) and the Lanham Act.

7. Disclaimers and As-Is Basis

YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE OR ITS CONTENT WILL BE CORRECTED.

Pizza Inn does not warrant or make any representation regarding the use or the results of the use of the Website in terms of correctness, accuracy, reliability, or otherwise. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you in full.

7.1 Food Allergen Disclaimer

While we make reasonable efforts to provide accurate ingredient and allergen information, our food products are prepared in kitchen environments that may handle common allergens including but not limited to gluten, dairy, eggs, nuts, soy, and shellfish. We cannot guarantee that any food item is completely free from allergens or cross-contamination. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order at [email protected] to discuss their specific needs. Pizza Inn shall not be liable for any adverse reactions resulting from failure to disclose allergen information or for cross-contamination that occurs despite reasonable precautions.

7.2 Third-Party Links

Our Website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them. The inclusion of any link does not imply our endorsement of the linked website.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT (FTC ACT) AND APPLICABLE STATE CONSUMER PROTECTION LAWS, IN NO EVENT SHALL PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE OR OUR SERVICES;
• DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM THE CONDUCT OF ANY THIRD PARTY ON OR THROUGH OUR WEBSITE OR SERVICES;
• DAMAGES ARISING FROM ANY FOOD PRODUCT DEFECTS, DELIVERY DELAYS, OR SERVICE INTERRUPTIONS.

IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PIZZA INN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow certain limitations of liability, so the above limitations may not apply to you in their entirety. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

9. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Pizza Inn and its officers, directors, shareholders, employees, contractors, agents, licensors, service providers, and successors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your access to or use of the Website or our services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including but not limited to intellectual property rights, privacy rights, or contractual rights;
• Any content, information, or materials you submit, post, or transmit through the Website;
• Your fraudulent, negligent, or willful misconduct in connection with your use of our Website or services;
• Any claim that your use of the Website caused damage to a third party.

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you shall cooperate with us in asserting any available defenses.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Inn is registered and operates, without giving effect to any choice-of-law or conflict-of-law provisions that would cause the application of the laws of any other jurisdiction.

For matters subject to litigation, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located within the applicable United States jurisdiction where Pizza Inn principally operates. You waive any objection to the laying of venue of any such proceeding in such courts and waive any objection that such courts are an inconvenient forum.

Where applicable, these Terms are also subject to relevant provisions of the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive acts or practices in or affecting commerce in the United States, as well as applicable state consumer protection statutes.

If you are a California resident, you may also have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) as they relate to the collection and use of your personal data, as further described in our Privacy Policy.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Pizza Inn and provide us with a written description of your dispute, the relief sought, and your contact information. You may send such notice to us at [email protected]. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to formal dispute resolution as described below.

11.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT, AND EXCEPT AS OTHERWISE PROVIDED HEREIN, YOU AND PIZZA INN AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF OUR SERVICES, WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.

Arbitration shall be conducted under the rules of the American Arbitration Association (AAA) in effect at the time the dispute is submitted, and proceedings shall be conducted in English in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have the authority to award any remedy or relief that a court of competent jurisdiction could order or grant, including injunctive relief and attorneys' fees. However, the arbitrator may not award declaratory or injunctive relief except as necessary to provide relief warranted by the individual claim before the arbitrator.

11.3 Class Action Waiver

YOU AND PIZZA INN AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.

11.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in a small claims court of competent jurisdiction for disputes or claims within the scope of that court's jurisdiction, provided that the action remains in such court and is not removed or appealed to a court of general jurisdiction.

12. Term and Termination

12.1 Term

These Terms shall remain in full force and effect for as long as you use our Website or services, or maintain an account with us. Certain provisions of these Terms, by their nature, shall survive termination, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

12.2 Termination by You

You may terminate your relationship with Pizza Inn at any time by discontinuing use of our Website and services and, if applicable, deleting your account. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations for orders already placed.

12.3 Termination by Pizza Inn

We reserve the right to suspend or terminate your access to our Website and services at any time, with or without cause or notice, including but not limited to circumstances where:

• You have violated any provision of these Terms;
• We are required to do so by applicable law or court order;
• We suspect fraudulent, abusive, or illegal activity on your account;
• We discontinue our services, either temporarily or permanently.

Upon termination, your right to use the Website and services will immediately cease. We shall not be liable to you or any third party for any termination of your access to our Website or services.

13. Changes to These Terms

Pizza Inn reserves the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where required by applicable law or where we deem appropriate, provide additional notice such as a prominent notice on our Website or an email notification to registered users.

It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of our Website or services after any changes to these Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using our Website and services immediately.

No amendment, modification, or waiver of any provision of these Terms shall be binding unless made in writing and posted on our Website in accordance with this section.

14. Privacy and Data Protection

Your use of our Website and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Our Privacy Policy explains how we collect, use, share, and protect your personal information. By using our Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

Where applicable, we comply with the requirements of the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable United States federal and state privacy laws. California residents may have specific rights regarding access to, deletion of, and non-discrimination related to their personal information. Please refer to our Privacy Policy for complete details.

15. Force Majeure

Pizza Inn shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, fire, flood, war, terrorism, riots, government actions, labor disputes, supply chain disruptions, telecommunications or internet failures, or any other cause beyond our reasonable control (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, we will make reasonable efforts to notify you as soon as practicable and to resume performance of our obligations as soon as reasonably possible. Our obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

16. Electronic Communications

By using our Website or providing us with your email address or other contact information, you consent to receive electronic communications from Pizza Inn, including but not limited to order confirmations, receipts, updates, promotional materials, and notices. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in any promotional email or by contacting us at [email protected]. Opting out of promotional communications will not affect your receipt of transactional communications related to orders you have placed.

17. Severability

If any provision of these Terms of Service is found to be invalid, illegal, void, or unenforceable under applicable United States federal or state law, such provision shall be deemed severed from these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions hereof, which shall continue in full force and effect. The severed provision shall be modified to the minimum extent necessary to make it enforceable while preserving the original intent of the parties to the greatest extent possible.

The failure of Pizza Inn to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any provision of these Terms shall not be deemed a further or continuing waiver of such provision or any other provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pizza Inn on our Website, constitute the entire agreement between you and Pizza Inn concerning your use of the Website and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website and services.

No party shall have any remedy in respect of any untrue statement made by the other party upon which that party relied in entering into these Terms (unless such untrue statement was made fraudulently), and that party's only remedy shall be for breach of contract as provided in these Terms.

19. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, please contact us using the following information:

We will endeavor to respond to all legitimate inquiries within a reasonable time frame. For urgent matters related to an active order, please contact us via email at [email protected] and indicate the urgency of your request in the subject line.

These Terms of Service were last updated and are effective as of July 1, 2026. Pizza Inn reserves all rights not expressly granted herein.